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You can reach us 24 hours a day, 7 days a week.

We operate throughout Europe

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Average response time currently 11 seconds

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We handle >400.000 calls a year

Assistance

Service 24 Notdienst GmbH offers technical assistance for all types of motor vehicles to both manufacturers and end consumers. Leasing, insurance and fuel card companies can also benefit from the range of services we offer. With us, both manufacturers and dealers have an expert partner on their side when it comes to claims management issues.

Customer Care

We offer a wide range of services to help you increase your customer loyalty. As a global company, we can talk to any customer in their native language – a decentralised service centre for all languages makes this possible! Speaking of communication, we implement high-quality IT and communication solutions. In addition to various hotlines, we also provide real first-level support – even outside normal office hours! Whatever your business is – we’re your expert partner where customer support is concerned!

Mobility

Whether you need technical breakdown assistance, a local emergency tyre service, towing to the nearest garage, a replacement vehicle or cost control for repairs – with Service 24 you’re always in safe hands. We provide assistance services that are tailored to customer requirements. What’s more, the input tax can be deducted from our customised service products!

Contract Management

All commercial relationships and transactions are based on contracts and proceedings. We offer our customers bespoke contract management solutions that not only enable you to keep track of things, but also to maximise your benefits whilst minimising the costs associated with contracts. From product development to registration/payment, we’re the right partner for you.