Reliable and
safe mobility.
Around the clock.
Your service and assistance partner
Stay mobile with reliable and personal assistance.
Our team ensures your mobility in Europe and beyond – daily from 0-24h. Our portfolio of services includes technical assistance for all vehicles, initial medical care, emergency tire services for all vehicles, claims management and repair and workshop services. Friendly contact persons listen to you and reliably solve your acute problem.
11 sec.
0 – 24 h
Availability – Daily
490,000 Calls/year
we answer personally.
100% Europe-wide
and beyond
Networked services
Our great potential is demonstrated by our strong joint venture with 24/7 ASSISTANCE, through which we can offer comprehensive daily mobility support in the following services and assistance services.
Assistance
Even experienced drivers can encounter unforeseen situations that can cost time, nerves and money. We can easily rectify minor breakdowns on site or, if necessary, take you to the nearest specialist garage for repairs. With a network of 40,000 authorized workshops in Europe, which we are constantly expanding internationally, we are your partner for reliable accident and breakdown assistance.
Customer Care
Set the standard for a successful customer experience. Whether 1st or 2nd level support: with the right customer care strategy, you can retain your customers and set yourself apart from the competition in the long term. All employees in our decentralized service center are connected online throughout Europe using high-tech software solutions. Our team provides highly professional customer care on your behalf in more than 27 languages at native speaker level.
Mobility
Why be tied down when you can be flexible? Service 24 enables individual, secure mobility solutions through individually configurable service products. With our assistance packages and various payment options, you benefit from numerous advantages and secure tax benefits. Our highly efficient, web-based assistance software supports us with the complete emergency call organization so that you can get back on the road quickly.
Contract management
Maintaining an overview, even when the number of contracts and processes is growing, is not always easy. With our customizable contract management solutions, you can maximize your benefits and reduce the costs associated with contracts. Automated notifications and reminders also help you to control deadlines and avoid contract-related penalties. All our service packages can be extended at any time on request.
Welcome to the team.
Chatbots are no substitute for real people.
Service 24 is a people-driven company and we personally supports B2B customers such as transport companies, freight forwarders, manufacturers, leasing and insurance companies as well as assistance providers from all over the world. Our networked services ensure the best economic prospects for an attractive workplace. We are there for each other.
Your contact to us:
Personal, direct, human.
Consulting
T +43 3622 72300
sales@service24.at
Postal address:
Service 24 Notdienst GmbH
Altaussee 149
8992 Altaussee
Austria
Emergency call / breakdown assistance?
T +43 3622 72300
info@service24.at
The focus is on people.
We are available around the clock to solve your problem quickly and effectively.